The Zoom 5350 combines a DOCSIS 3.0 Cable Modem, a Wireless-N Router, and a four-port 1000/100/10 Mbps Ethernet Switch. The Model 5350 is approved by CableLabs for use on all cable systems in the US, including DOCSIS 3.0, 2.0 and 1.1 services. The Model 5350 has also received additional testing and approval from Comcast, Cox, time Warner Cable, CableOne and other cable service operators.
| Weight | 2 lbs |
|---|---|
| Brand | Zoom |
| Color | Black |
| Model Number | 5350 |
| Package Contents | Ethernet Cable, Modem, Power Cable |
| Condition | Refurbished |
| Additional Features | Energy-Efficient, Guest Network, HD Multi-Media Streaming, Preset Wi-Fi Security |
| Ethernet Ports | 4 |
| DOCSIS Version | DOCSIS 3.0 |
| Compatibility | Cable One, Cox Communications, Time Warner Cable, Xfinity by Comcast |
| Features | Single-Band Wireless, Wireless, WPS Enabled |
What is the return policy?
Return for a refund on any order is permitted up to 30 days after your order arrives at the shipping address specified for your order. If you need to return your order, please contact us within the 30-day return period to request an RMA.
Return for a replacements are permitted up to 90 days after the date your order was marked as delivered at your shipping address. Please contact us to request one.
If you purchased your equipment wholesale from us in a large order and are in need of multiple returns/replacements, please contact us directly for assistance.
When will my order ship?
Most orders ship within 1-2 business days, but we’ll let you know if there’s any delay with your order as soon as we are aware of it.
Check out our Shipping & Delivery information page for more information.
I changed my mind after ordering. Can I still cancel?
We can process cancellations for orders that have not yet gone into transit. If you are interested in cancelling your order, please give us a call, or send us an email & we will cancel if we are able to.
Once an order has shipped, if you change your mind, simply email us & mark the unopened order as “refused” or “return to sender” when it arrives.
Check out our Shipping & Delivery information page for more information.
You can see each product's estimated arrival date during the checkout process. During checkout, you can choose an estimated arrival date from the options provided.
Entering your shipping destination ZIP code or allowing HazelNetworks.com to use your current location can result in greater accuracy for your estimated arrival date. Certain products may require additional days to process prior to shipping. This will be reflected in the estimated arrival date. If for some reason you don't receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period.
Shipping cost is calculated on a "per order," "per item" or "per pound" basis and is based on the shipping option you select. We sometimes offer free shipping for specific shipping options in select categories, or free shipping sitewide.
Purchases of product through HazelNetworks.com are subject to a destination contract. This means that risk of loss for these products passes to you upon the carrier's delivery to your ship-to address, and Hazel Networks is not responsible for any loss, theft or damage after delivery.
jdub002 –
Purchased in October 2013, and from day 1, my connection was terrible. Unfortunatly it took a little over 3 months to dignose the issue with my ISP to determine if it was this modem/router causing the issue or something on their end. I had to purchase another from a different manufacture. I am not sure if this is a defective product or if the whole line is bad, but previous reviews indicate its a problem with this item. Either way, I will not purchase anything from Zoom or ANTonline as they took a long time to get back to me after inquiring about getting the item replaced.