Motorola SB6141 SURFboard Modem Product Details
The Motorola SB6141 SURFboard modem is a perfect fit for anyone interested in a blazing-fast home network. It’s one of the best options for a cost-effective, but still powerful internet connection.
Motorola SB6141 Specifications
The SB6141 is a DOCSIS 3.0 Cable Modem that provides you with 343 Mbps download speeds. Speeds like that are perfect for things like streaming HD Video, online gaming, shopping and downloading media. More than adequate for your average internet user, or family home.
It’s also worth noting that this model supports IPv6 – the latest Internet standard.
Compatible Almost Anywhere
This SURFboard modem is compatible with most US cable providers and works seamlessly with all routers, switches and most other home networking devices. In addition to that, this model is incredibly high powered relative to it’s small form factor, making it ideal for a no-fuss setup in a smaller space.
Because of this, we highly recommend this device to newbies and experts, alike.
Easy Installation & Activation with Your Cable Provider
As a bonus to it’s nearly universal compatibility, the Motorola SB6141 is easy to install so you’ll be surfing in a matter of minutes. Therefore, it’s easy to see why Motorola / Arris is the market leader in modems!
This device is as close to “plug’n’play” as it gets! All together, it usually takes about 20 minutes to activate and is easy to configure alongside your other equipment.
Our Guarantee at Hazel Networks
As an added benefit, this model comes with a full coverage, 90-day warranty and a 30-day activation guarantee. All of our equipment is tested to our best ability for functionality of all features before it is carefully packaged and shipped to your door. Please contact us if any issues or questions arise during your activation!
M. Klein –
Based on prior reviews and pretty extensive research, I bought this modem to replace an SMC modem used for a Comcast business class internet service. From all I could tell this should provide somewhat better performance and should be a snap to get provisioned, now that it’s on Comcast’s approved device list.
But I didn’t look closely enough, apparently. Comcast cannot (or, at least, does not) accept any non-Comcast modems for accounts requiring static IP addresses. That did not show up in any of the reviews I read, or on the product description. So back to Amazon it goes.
Now that I know exactly what search terms to use (“comcast static ip cable modem”) it’s easy to see it won’t work.
Caveat emptor. Static IP == Comcast lockin, $7/month modem rental fee + $5/month static IP. You might be able to try using a dynamic IP account and set up dynamic DNS at the cost of some complexity and occasional trouble when using secure access over SSH.
UPDATE 06/17/2013: Comcast is now charging $10/month for the modem.
UPDATE 10/20/2014: Comcast is now charging $15 for 1 static IP and $13/month for the modem. Time to find a dynamic DNS solution.
Steven –
It’s a decent performer, but some of the other reviews which motivated my purchase related to the SB 6141 being a real speed demon. I should have known better. Unless you have a truly old garbage cable modem, you can’t boost your speed faster than your account allows with your provider.
But the real disappointment is that the SB 6141 is totally Un-configurable. Unlike my router, you can’t login to this SB and customize in any way. It is a pass through and that’s it, per Motorola. I was having issues with some server software and want to adjust the SB and you can’t adjust a single thing. Surprising for a new top of the line device IMHO.
But as an idiot proof box, it’s fine I guess. If you want simple plug n play. This is certainly at least that. But don’t be swayed to thinking you’re going to get new download and upload speeds unless your current modem is like DOCSIS 1.0 and you’re on a DOCSIS 3.0 system.
Joe K –
I bought this to avoid paying Comcast a monthly $8 fee for their modem. I have the Triple Play service, but I don’t use the phone service — I only have it because it’s cheaper to get a Triple Play package than a Double Play package. But I was assured time and time again that this was fine. In fact, every Comcast installed I spoke to said pretty much no one actually USES the phone service. Comcast lists this modem as compatible on their website. But I used this in two separate locations, and was constantly having connection issues. The modem would reset multiple times a day due to errors received over the line. Response times were awful. After many, many weeks of dealing with Comcast support, I was finally able to determine that it was because I had the additional phone.
I tried to contact Motorola (now Arris) for support, and they were truly awful. Completely unhelpful and not willing to do anything at all to help me figure out what was going on. And rather rude about it, at that.
Ultimately I sent the modem to my sister, who had Comcast, but doesn’t have the phone service. It works great for her.
But ultimately I don’t recommend this almost exclusively because their tech support is so bad. I’m not sure if it has always been this way, or if it’s just recently now that they have been acquired by Arris. But whatever the reason, it’s not good now.
Manfred –
Still in use. Works. No Issues. Don’t have capability (or money) for higher performance. Arris – Motorola – Good name(s) – Arris, so far, so good. Hopefully they won’t compromise on design quality. They “were” the radio experts. Have installed a lot of Motorola transceivers in my day. They are REALLY good on the RF side.
Note: This unit has a specific design spec operating limits (bandwidth/speed). Define and verify what you need and qualify your selection BEFORE you buy!