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Hazel Networks Hazel Networks
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Arris TM822G Telephony Cable Modem
Arris TM822G Telephony Cable Modem
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Arris TM822G Telephony Cable Modem

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  • APPROVED for Use with Xfinity by Comcast & Other Major Cable Providers
  • Supports Internet Download Speeds up to 343 Mbps
  • Telephony Cable Modem Only – Wireless Router Sold Separately
  • DOCSIS 3.0 Modem with 8×4 Channel Bonding
  • 2 Phone Ports + 1 Ethernet Port +  Battery Backup Capability
  • NOT COMPATIBLE with Optimum Cable or Time Warner Cable / Spectrum
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  • Description
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Description

Arris TM822G Cable Modem Product Details

The Arris TM822G Touchstone DOCSIS 3.0 8×4 E-MTA modem delivers two lines of VoIP service, ultra-high speed data access, and multiple battery pack options (8hr & 12hr) to support telephony service during power outages. Please note that backup batteries are sold separately.

Designed to support services desired most by advanced users, the Arris TM822G enables the home or small business user to address productivity needs with the speed and performance found only in the 8×4 bonded channel cable environment along with industry-leading ARRIS voice and battery back-up features, and IPv6 support.

Superior Speeds & Voice Performance

With the Arris TM822G, your network can handle data services at speeds greater than 300Mbps! This level of service competes against VDSL and fiber options that may be available and makes this device more future proof. Additionally, the TM822G delivers full support for a variety of voice codecs. This includes HD Voice support, as well as multiple call signaling methods such as NCS, Legacy SIP, and PacketCable 2.0 IMS.

The Arris advanced diagnostics feature offers easy troubleshooting and provides unique diagnostic tools which increase reliability of voice services. Please check with your cable provider for compatibility before ordering.

Additional Arris TM822G Features

  • Toll grade voice performance equal to the industry leading TM602/TM722 family of products
  • Two independent 96MHz wide RF tuners to receive downstream channels up to 1GHz
  • Configurable options for loop current, loop voltage management, and ringing waveform
  • Loop Diagnostics for remote testing and troubleshooting of in-house wiring
  • Advanced Diagnostics for easy troubleshooting – Call Quality Metrics for last fifty (50) calls
Additional information
Weight2 lbs
Wired Download Speeds

343 Mbps

Package Contents

Ethernet Cable, Modem, Power Cable

Model Number

TM822G

Compatibility

Xfinity by Comcast

DOCSIS Version

DOCSIS 3.0

Ethernet Ports

1

Features

Telephone / VoIP Compatible

Color

Black

Additional Features

Energy-Efficient, HD Multi-Media Streaming, MAC Address Filtering, MoCA Technology, Parental Controls, Static & Dynamic IP, Telephone Port, Website Blocking

Shipping & Delivery

Frequently Asked Questions

What is the return policy?

Return for a Refund:

Return for a refund on any order is permitted up to 30 days after your order arrives at the shipping address specified for your order. If you need to return your order, please contact us within the 30-day return period to request an RMA.

Return for an Expedited Replacement:

Return for a replacements are permitted up to 90 days after the date your order was marked as delivered at your shipping address. Please contact us to request one.

Wholesale Customers:

If you purchased your equipment wholesale from us in a large order and are in need of multiple returns/replacements, please contact us directly for assistance.

When will my order ship?

Most orders ship within 1-2 business days, but we’ll let you know if there’s any delay with your order as soon as we are aware of it.

Check out our Shipping & Delivery information page for more information.

I changed my mind after ordering. Can I still cancel?

We can process cancellations for orders that have not yet gone into transit. If you are interested in cancelling your order, please give us a call, or send us an email & we will cancel if we are able to.

Once an order has shipped, if you change your mind, simply email us & mark the unopened order as “refused” or “return to sender” when it arrives.

Check out our Shipping & Delivery information page for more information.

Delivery Time-frame Estimates

You can see each product's estimated arrival date during the checkout process. During checkout, you can choose an estimated arrival date from the options provided.

Entering your shipping destination ZIP code or allowing HazelNetworks.com to use your current location can result in greater accuracy for your estimated arrival date. Certain products may require additional days to process prior to shipping. This will be reflected in the estimated arrival date. If for some reason you don't receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period.

Shipping Cost Calculations

Shipping cost is calculated on a "per order," "per item" or "per pound" basis and is based on the shipping option you select. We sometimes offer free shipping for specific shipping options in select categories, or free shipping sitewide.

Delivery Guarantees

Purchases of product through HazelNetworks.com are subject to a destination contract. This means that risk of loss for these products passes to you upon the carrier's delivery to your ship-to address, and Hazel Networks is not responsible for any loss, theft or damage after delivery.

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Arris TM822G Telephony Cable Modem

Arris TM822G Telephony Cable Modem

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