Arris TM822A DOCSIS 3.0 Cable Modem

Rated 4.29 out of 5 based on 41 customer ratings

(41 customer reviews)

APPROVED for Use with Optimum Cable & Other Major US Cable Providers
Supports Internet Download Speeds Up to 343 Mbps
DOCSIS 3.0 Modem with 8×4 Channel Bonding
Telephony Cable Modem Only – Wireless Router Sold Separately
2 Phone Ports + 1 Ethernet Port
NOT COMPATIBLE with Xfinity by Comcast & Time Warner Cable / Spectrum

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Description
Additional information
About brand
Shipping & Delivery

Description

Arris TM822A Product Details

Name: Arris TM822A DOCSIS 3.0 Cable Modem
SKU: CMD050B
Price: 84.95 USD
Availability: OutOfStock
Rating: 4.29 (41 reviews)

The Arris TM822A Touchstone DOCSIS 3.0 8×4 Embedded Multimedia Terminal Adaptor (E-MTA) delivers two lines of primary line Voice over IP (VoIP), and ultra-high speed data access.

Designed to support a triple play package, the TM822A enables you to address productivity needs with the speed and performance found only in the 8×4 bonded channel cable environment. Additionally, this model features Arris voice and battery back-up features, as well as IPv6 support. Please note that battery backup is only featured in the TM822G version of this item.

Superior Wired Speeds & Voice Performance

Your home or business can have speeds of more than 300 Mbps simply by installing the TM822A. This Arris modem also offers full support for a variety of voice codecs, including HD Voice and multiple call signaling methods such as NCS, Legacy SIP, and PacketCable 2.0 IMS.

The Arris advanced diagnostics feature offers easy troubleshooting and provides diagnostic tools for the most reliable user experience.

Additional Arris TM822A Features

Toll grade voice performance equal to the industry leading TM602/TM722 family of products
Two independent 96MHz wide RF tuners to receive downstream channels up to 1GHz
Configurable options for loop current, loop voltage management, and ringing waveform
Loop Diagnostics for remote testing and troubleshooting of in-house wiring
Advanced Diagnostics for easy troubleshooting – Call Quality Metrics showing data on the last fifty (50) calls

Please note that this model does not have a battery backup compartment. Check out the Arris TM822G, TM722G or TG862G if you require this functionality.

Additional information

Weight	1.5 lbs
Dimensions	9 × 6 × 3 in
Brand	Arris
Model Number	TM822A
Color	Black
DOCSIS Version	DOCSIS 3.0
Ethernet Ports	1
Features	Telephone / VoIP Compatible
Compatibility	Optimum Cable
Package Contents	Ethernet Cable, Instructions Packet, Modem, Power Cable
Additional Features	Energy-Efficient, MAC Address Filtering, Telephone Port, Website Blocking

About brand

Since 1997, when the first SURFboard was launched in Retail, SURFboard modems have been amongst the leading modems in the market and saving consumers money on their monthly rental fees. When you choose an ARRIS SURFboard, you’re joining a 60-year legacy of innovation from the company that invented digital TV and brought wireless Internet into the home with the first cable modem gateway. The same company that the world’s leading service providers choose to connect millions of people around the world to the Internet. Please note that some versions of this product will come with Motorola branding. This is due to a merging of Arris and Motorola a few years ago. While this does not affect the functionality of the product in any way, we feel it's important to mention.

Shipping & Delivery

Frequently Asked Questions

What is the return policy?

Return for a Refund:

Return for a refund on any order is permitted up to 30 days after your order arrives at the shipping address specified for your order. If you need to return your order, please contact us within the 30-day return period to request an RMA.

Return for an Expedited Replacement:

Return for a replacements are permitted up to 90 days after the date your order was marked as delivered at your shipping address. Please contact us to request one.

Wholesale Customers:

If you purchased your equipment wholesale from us in a large order and are in need of multiple returns/replacements, please contact us directly for assistance.

When will my order ship?

Most orders ship within 1-2 business days, but we’ll let you know if there’s any delay with your order as soon as we are aware of it.

Check out our Shipping & Delivery information page for more information.

I changed my mind after ordering. Can I still cancel?

We can process cancellations for orders that have not yet gone into transit. If you are interested in cancelling your order, please give us a call, or send us an email & we will cancel if we are able to.

Once an order has shipped, if you change your mind, simply email us & mark the unopened order as “refused” or “return to sender” when it arrives.

Check out our Shipping & Delivery information page for more information.

You can see each product's estimated arrival date during the checkout process. During checkout, you can choose an estimated arrival date from the options provided.

Entering your shipping destination ZIP code or allowing HazelNetworks.com to use your current location can result in greater accuracy for your estimated arrival date. Certain products may require additional days to process prior to shipping. This will be reflected in the estimated arrival date. If for some reason you don't receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period.

Delivery Guarantees

41 reviews for Arris TM822A DOCSIS 3.0 Cable Modem

Rated 4 out of 5

Edward H – April 21, 2017

Modem arrived in good shape despite the damaged packing box. Modem was functional but unfortunately this model cannot be fully provisioned on Comcast in PA – Got the Internet working no problem, it’s the EMTA (phone) side that could not provision, plus their system rejected when trying to add to account.

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Rated 4 out of 5

Kim Hyun Suk – August 5, 2017

Works Fine with OPTIMUM internet

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Rated 4 out of 5

James manning – January 23, 2018

so far so good.. works with optimum cable (long island) just have to call cable and give them a few numbers off the new modem for them to register and send old one back by mail or drop off ..saves about $70 yrly off over inflated monopoly cable bill

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Rated 4 out of 5

Thomas Lindsay – April 20, 2018

This modem was not needed. Cable vision switched to Altice. Had to return it unused. I gave it four stars for fast delivery and refund on return.

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Rated 4 out of 5

Gary Ingy – February 21, 2019

Does not have battery backup.

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Rated 4 out of 5

Flathead Fan – April 18, 2019

Compelled to write after installing this modem and experiencing much improved download and upload speeds. Talking 3x download and 7x upload. Other reviewers are correct in stating that there is no included documentation, but just review the install as outlined on optimum’s site. I did not rate tech support as I had no need.

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