Arris TM1602A Product Details
The Arris Touchstone TM1602A telephony modem is replacing the TM822G as the new industry favorite. This modem has 2 VoIP EMTA telephone lines, 24×8 channels and is accepted by Optimum Cable. While the TM822G is still in use and popular, this model is stealing some of the spotlight with it’s smaller form factor and upgraded specs.
Complete your Home or Business Network
Note that this is a modem only, with no built-in router. Therefore, if having Wi-Fi is important for your network, we recommend purchasing a router separately to connect to the TM1602A.
We recommend a AC1600+ dual-band, or mesh router to support the speeds of this modem. Check out our list of routers!
Arris TM1602A Technical Specifications to Help Your Business
The Touchstone DOCSIS 3.0 16×4 E-MTA provides 2 separate lines of VoIP, and ultra-high speed data. This model was designed to be an extremely functional, cost effective option for anyone. Because of this, the Arris TM1602A also enables both home and businesses the speed and performance they need.
Whats the difference between arris TM1602A and arris TM822A?
The Arris TM1602A is a 16×4 channel modem and can be expanded to 24×8 whereas the TM822A is only an 8×4 channel modem. Having more channels allows for better connectivity and faster speed capabilities. The TM822A is rated at a max speed of 211Mbps although theoretically about 122Mbps whereas the Arris 1602 is rated for a max speed of around 360Mbps.
P Diddy –
Good way of avoiding rental fees on Cablevision cable modem with voice capability
Modem works on Optimum cable network. Easy set up. Call Optimum support to give them the MAC address of the modem and in ten minutes you are up and running.
Great way to save a few bucks a month with Optimum. Finally got rid of the modem rental fee. I bought a used one as the one your are renting is probably used as well. I hooked uo the new modem. Let it sync for about 5 min. Went to my computer and opened my web browser. It took me to the optimum cable modem activation page where i entered in my acct number, last name, and phone number. I confirmed the mac address on the bottom with the screen and i was done. This modem will pay for itself in the first year and can handle any speed optimum offers and its phone service.
I was paying $5 bucks a month for my rental modem from Optimum Online, which was ok, and a total of $60 bucks a year isnt too bad to rent.
But they had to get greedy. They raised my rental to $10 bucks a month. That’s when I was like “nope, ain’t aying that.”
Its an Excellent idea to get your own modem. The 1602A works just the same way as the provided modem from Optimum.
Excellent for the higher tier speeds, but of course will work for lower speed tiers as well.
Item was indeed refurbished, with some slight scratches and marks and scuffs, but overall in good shape,
I say, about B, to B minus in stock quality or so. So far, works well with no problems.
Highly recommend this modem. Great money saver!
I purchased this to replace my modem from Optimum after they raised their modem rental fee to $10.65 a month or $127.80 a year. This is ridiculous so I finally decided to purchase this modem. I installed it myself in less than 10 minutes. Pretty simple. Unplug your old modem and plug 3 things in – the coax cord, yellow cord, and power cord. Go to install.optimum.com and register it yourself. I didn’t have to call them or anything – very easy! If I can self-install, anyone can. There were no directions included in the box but simple Youtube tutorials were enough for me to figure it out.
I would highly recommend this for anyone looking to save money.
Greg S –
Modem arrived as noted and was able to connect it via my ISP quickly. Good product condition and value
Mr. G –
I was able to ‘self-setup’ the cable modem on my Optimum service and about month in, no issues to report.
R. Leonard –
Bought this to replace the older outdated unit cable was charging me for each month. Now I keep the $10 each month! Bunch of nickle & dimers – not like they need the money. Highway robbers !!!!
Perliza Emde –
Can not see the connections in the BACK of the device
Works with optimum internet provider as expected. No issues
Dennis H. –
Pleasantly surprised considering the mixed reviews here. I received the modem today and it looks exactly like the one I am currently renting from Optimum. Straight out of the box, it looks brand new, no scratches or blemishes. I was a bit thrown off as I had ordered the TM1602A model but received a TM1602 instead. However, this was not an issue for me as I initially wanted the TM1602. After contacting Optimum support to have the MAC address registered, I was up and running within 10 minutes without any problems. I will be returning Optimum’s overly price rental modem first thing in the morning. Good riddance!
I just installed a few hours ago (I use Optimum) and its working perfectly. Speed is great & my up & down connection issues appear to be gone. It will pay for itself as I won’t have to pay the monthly fee anymore. I’m very pleased.
Matthew A. Frohling –
This modem works just as represented. When you buy one of these keep in mind you will need to have your ISP send a signal to the box to enable it. Simple process. The speed is the same as the Optimum provided box it replaced. The unit will pay for itself in 8 months.
Allman Head –
The TV works perfectly but not the phone. Needed Optimum tech to make house call because the modem had a NY MAC address but I live in Northern NJ. Tech had to reassign the MAC address to NJ and the phone worked fine. Save yourself the monthly rental fee and get this modem. If you are a Optimum customer, be sure to buy only this one as the tech support informed me that it works best with their network.
Caron Dickinson –
Product works as advertised with Optimum. The only additional thing to remember is you have to call the cable company with the serial # of the modem to (re)activate the service with the new hardware.
Kari Liu –
I got this modem to finally replace the one I rented from Optimum service provider. The modem came brand new seal from manufacture. Optimum service came to my house and tried to install it but couldn’t. Optimum operator said the CMAC cannot be entered to registration system because modem could be stolen and not legit. At the time I was little disappointed and after Optimum left my house I called ARRIS and they told me there is nothing wrong with modem and everything checks out with no issue. Next day I called Optimum and different operator registered modem with no issue.
It appears Optimum service provider/operators are trying to trick people (customers) to use their modem to collect rent. My suggestion: Do not trust your service provider! They are scammers!
Working just fine. Called Optimum to activate the modem without incident. Optimum has started charging $10 a month to “ rent “ the same exact model that was free for years , so for $50 I now own one. Same performance fraction of the price long term.
J. Sanctus-Filius –
It is an exact match for the Optimun modem that I used to rent.
All it took was a call to Optimum customer service. Surprisingly they answered with only a minute wait time! The installation took some 10 minutes because there was some rebooting and, perhaps, firmware updates.
Richard H –
Works great. No install problems, called cable company gave them the info and it worked on first shot. No more cable charge for a box.
Bought the modem used and works just as good as the one I was renting from the cable company,,,,plugged it in and had to activate it through cable companies website, it was easy to activate and didn’t have to speak to anyone at all. A+
Modem did the job, no more rental fee. Mindem is refurbished as stated and everything was received in working order. Followed online instructions and online in no time.
It’s how I’m posting this review lol
Juan Madera –
Facil instalacion ,compatible con mi servicio A+++
Big D –
Works just like the one we were renting from cablevision now no more 10 dollar a,month rental.
Just call cablevision give them your new modem numbers and Preston. Drop off their rental asap.
H. D. –
My wife and I purchased this bc we were tired of having to pay to rent Optimum Online’s every month. We did research and found that this is the only one that works with Optimum’s coverage. We tried a Netgear that had great reviews, but it only worked with Cablevision & not Optimum. If you want to cut down the size of your monthly cable bill, this is the way to go
Worked fine with optimum service. Easy setup.
This worked great. It also improved my speeds since it was a newer model than the cable one I was paying a monthly fee for. This has already paid for itself. Highly recommend.
Mayank Singhal –
After multiple product returns, finally found the right modem, which supports the blasting speed I get from my service provider. Works perfectly and supports speed of 200+MBPS with wired connection and 100+MBPS over wifi
It’s a great product and very easy to install. It took hardly 2 mins to set it up. Signal Strength is quite strong. Only problem I found is it gets very hot if I use it continuously for 24-48 hours.
Bought this because it’s the same model that Optimum uses. Doing just what it should be doing so far
randall rosenbaum –
My cable company charges $10 a month as a modem rental fee, so in 10 quick months I will be ahead of the game! Took only a few minutes for my cable company to provision the modem and so far so good with my internet and voice service.